Privacy Policy

Information We Collect

We may collect information automatically when you visit our website, including:

• Internet Protocol (IP) address
• Device identifiers and browser information
• Operating system and device type
• Pages visited, time spent, referring URLs, and interactions
• Advertising identifiers and engagement data

We collect this information to:

• Operate and improve our website
• Analyze site traffic and performance
• Deliver relevant advertising
• Measure and optimize marketing campaigns
• Personalize user experiences

Verbal Opt-In

Aspen Home Services will be collecting opt-in verbally from their customers. The customers will be able to opt in to receive messages either in person at their physical location, or over a phone call if the customer calls. When a customer is registered for the first time, they are asked to provide the phone number, and staff is trained to ask If the customer would like to opt in to SMS-based billing notifications, appointment reminders, dispatch notifications and job completion surveys. They will be verbally informed that “Message and data rates may apply”, “Message frequency may vary”, and they can “text HELP for support or more information and STOP to unsubscribe at any time and no further messages will be sent.” They will also be informed that their information will not be shared with third parties.

Website / Online Opt-In

By submitting this form and signing up for texts, you consent to receive text messages from Aspen Home Services at the number provided, including messages sent by autodialer. Consent is not a condition of purchase. Msg & data rates may apply. Msg frequency varies. Unsubscribe at any time by replying STOP or clicking the unsubscribe link (where available) and no further messages will be sent. Reply HELP for help. Information will not be shared with third parties.

Contact Request Form Disclosure

To your Contact request form, you need to add the following verbiage with clickable links. The verbiage needs a checkable box beside it.

By submitting this form and signing up for texts, you consent to receive text messages from Aspen Home Services at the number provided, including messages sent by autodialer. Consent is not a condition of purchase. Msg & data rates may apply. Msg frequency varies. Unsubscribe at any time by replying STOP or clicking the unsubscribe link (where available) and no further messages will be sent. Reply HELP for help. Information will not be shared with third parties.

Privacy Policy & Terms and Conditions

Cookies and Tracking Technologies

We use cookies, pixels, tags, and similar tracking technologies to collect and store information about your interactions with our website.
These technologies are used by us and by third-party partners to:

• Recognize returning visitors
• Understand website usage
• Deliver personalized advertising
• Measure advertising effectiveness

You can control or disable cookies through your browser settings and, where required, via our cookie consent banner.

Third-Party Advertising and Analytics Services

We use third-party services for advertising and analytics, including

• Google Ads
• Meta Platforms (Facebook and Instagram)

Google Ads

We use Google Ads to display relevant advertisements. Google may use cookies and similar technologies to serve ads based on your past visits to this website or other websites.

You can opt out of Google’s use of personalized advertising by visiting:
https://adssettings.google.com

You may also opt out via the Network Advertising Initiative:
https://optout.networkadvertising.org

Google’s Privacy Policy: https://policies.google.com/privacy

Meta (Facebook & Instagram)

We use the Meta Pixel to understand user activity, personalize ads on Facebook and Instagram, and measure campaign performance. Meta may use this data to deliver relevant advertisements across its platforms.

You can manage your ad preferences through your Facebook account settings:
https://www.facebook.com/adpreferences

Meta Privacy Policy: https://www.facebook.com/privacy/policy

How We Use Collected Data

We use collected data to:

• Deliver targeted and relevant advertisements
• Measure and analyze marketing performance
• Improve our website, services, and user experience
• Prevent fraud and ensure platform security
• Comply with legal and regulatory obligations

We do not sell personal information for monetary consideration.

Your Choices and Opt-Out Options

You may opt out of targeted advertising through the following resources:

• Google Ads Settings: https://adssettings.google.com
• Network Advertising Initiative: https://optout.networkadvertising.org
• Facebook Ad Preferences: https://www.facebook.com/adpreferences

You may also disable cookies through your browser settings.

Legal Compliance & Your Rights GDPR (European Union)

If you are located in the EU, you have the right to:

• Access your personal data
• Request correction or deletion
• Restrict or object to processing
• Request data portability
• Withdraw consent at any time

CCPA (California)

If you are a California resident, you have the right to:

• Know what personal information we collect
• Request deletion of personal information
• Opt out of the sale or sharing of personal data

Receive equal service and pricing regardless of exercising your rights
To exercise any of these rights, contact us using the information below.

Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your information. However, no method of transmission or storage is 100 percent secure.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Contact Information

If you have questions about this Privacy Policy or our data practices, contact us at: Email: Address: 8755 Technology Way suite j, Reno, NV 89521, United States